Frequently Asked Questions (FAQ) - Monero.Market
1. General Questions
What is Monero.Market?
Monero.Market is a privacy-focused vendor marketplace where users can buy and sell goods and services using the cryptocurrency Monero (XMR). Prices are displayed in fiat currencies, but payments must be made in XMR only.
Do I need to create an account to use the marketplace?
Yes, you not need to create an account make purchases on Monero.Market.
Is there a Know Your Customer (KYC) requirement?
No, there is no KYC requirement. Monero.Market does not collect personal identifying information. We do not ask for or store your name, address, or other personal details. You can remain anonymous while using the marketplace.
Is Monero.Market accessible over the Tor network?
Yes, Monero.Market is accessible over the Tor network via an onion address, ensuring that your activity remains private and anonymous. It is designed to work without JavaScript to enhance security and prevent tracking.
Are illegal activities allowed on Monero.Market?
No, illegal activities are strictly prohibited. Any attempt to buy or sell illegal goods or services will result in a permanent ban from the platform, and we will report such activities to the relevant authorities.
2. Payment-Related Questions
How do I make a payment on Monero.Market?
All payments on Monero.Market are made in Monero (XMR). The prices are displayed in fiat currencies for your convenience, but you must send your payment in XMR. Once payment is confirmed, the transaction is complete.
What are the transaction fees on Monero.Market?
Monero.Market charges low transaction fees for processing purchases. These fees are disclosed to you before you confirm your order. Vendors may also negotiate additional fees for specific services or custom orders.
Why is Monero (XMR) the only accepted payment method?
Monero (XMR) is a privacy-focused cryptocurrency, and using it ensures that your transactions are anonymous and secure. Unlike fiat currencies or other cryptocurrencies, Monero provides strong privacy features that protect your financial activity.
Can I get a refund if I change my mind after purchasing?
Refund policies depend on the vendor. We recommend contacting the vendor directly to discuss refunds or cancellations. Since Monero.Market does not hold funds, we are unable to offer refunds ourselves.
What happens if I make an incorrect payment?
If you send an incorrect payment, such as an insufficient amount of XMR or the wrong transaction hash, you should contact the vendor immediately. We recommend double-checking payment details before confirming the transaction.
3. Site-Related Questions
Is Monero.Market mobile-friendly?
Yes, Monero.Market is accessible from mobile devices. You can visit the site through any standard mobile browser. We also recommend using the Tor network for added privacy on mobile devices.
Can I use Monero.Market without JavaScript?
Yes, Monero.Market is designed to function without JavaScript. This is to protect your privacy and prevent tracking. You can browse and make transactions without the risk of being exposed to JavaScript-based profiling or data collection.
How can I report a problem with the website?
If you encounter any technical issues or have concerns about the website, you can reach out to us through our contact form or support channels. Please provide a detailed description of the issue, including any relevant screenshots if applicable.
Is Monero.Market open to international users?
Yes, Monero.Market is available worldwide. However, you should ensure that the products and services you purchase are legal in your jurisdiction. We do not support or facilitate any illegal activities.
Why does Monero.Market not require an account?
Monero.Market is designed to respect your privacy. By not requiring an account, we reduce the amount of personal data collected, ensuring that users can browse and purchase anonymously.
4. Vendor-Related Questions
How can I become a vendor on Monero.Market?
If you want to sell products or services on Monero.Market, you can list your items directly on the platform. Vendors are responsible for ensuring that their listings comply with legal standards and Monero.Market's guidelines. Please make sure you follow the marketplace's rules for secure transactions.
Can I set my own prices as a vendor?
Yes, vendors are free to set their own prices for the goods and services they offer. However, we recommend that prices be reasonable and clearly stated in XMR (with fiat currency conversion displayed for convenience).
Do I need to verify my identity as a vendor?
No, Monero.Market does not require any form of KYC (Know Your Customer) verification for vendors. You can remain anonymous while selling your products or services. However, you are responsible for ensuring that your listings do not violate the marketplace's rules or local laws.
Can I negotiate fees with buyers?
Yes, vendors may negotiate additional fees with buyers for custom orders or expedited services. All additional fees must be agreed upon before finalizing the purchase.
How do I fulfill orders as a vendor?
Once a payment is confirmed, you are responsible for fulfilling the order. If you are selling physical goods, you should ship the items in a timely manner. For digital products, make sure the buyer receives their item after confirming payment.
5. Privacy and Security-Related Questions
How does Monero.Market protect my privacy?
Monero.Market is designed to protect your privacy in several ways. We do not require KYC or store personal information. All payments are made in Monero (XMR), ensuring that your financial transactions remain private. Additionally, the marketplace is accessible over the Tor network, which enhances anonymity and reduces the risk of surveillance.
Do you track my IP address or other personal information?
No, we do not track your IP address or collect any personally identifiable information. Our platform is designed to respect user anonymity and privacy.
Can my payment be traced?
While Monero (XMR) is a privacy-centric cryptocurrency, it's important to remember that no system is entirely untraceable. However, Monero provides strong privacy features like stealth addresses and ring signatures, making it much more difficult to trace compared to other cryptocurrencies like Bitcoin.
Is my data safe from third-party access?
Yes, Monero.Market prioritizes security and uses encryption to protect your data. We do not share or sell your information to third parties, and our use of Tor ensures that your activity remains private.
Can I delete my transaction history?
Monero.Market does not store personal information, and transaction data is only retained temporarily for the purposes of fulfilling orders. Once the transaction is complete, it is securely deleted.
6. Legal and Policy Questions
What happens if I violate Monero.Market's rules?
If you violate the marketplace's terms, such as engaging in illegal activities or violating vendor policies, your account (if applicable) may be suspended or terminated. In the case of illegal activities, we may report the matter to the relevant authorities.
Can Monero.Market be held liable for disputes between buyers and vendors?
No, Monero.Market acts as a platform for facilitating transactions between buyers and vendors, but we are not involved in the actual exchange of goods or services. Buyers and vendors are responsible for resolving any disputes directly.
Can I be banned from Monero.Market?
Yes, users engaging in prohibited activities, such as fraud, illegal transactions, or violation of our Terms of Service, will be banned permanently from the platform.